Right of withdrawal

You have the right to withdraw from the contract without specifying the reason, within 14 days.

The withdrawal period shall end after 14 days from the day in which you or a third party other than the carrier and designated by yourself, comes into the physical possession of goods.

To exercise your right of withdrawal, you are required to inform Emerald S.r.l., Tax Identification Number/ VAT number 02936280540, registered offices in 06126 Perugia, via Romana 17-19, of your decision to withdraw from this contract in an explicit statement. The form can also be completed and sent online, as well as any other explicit statement, on our website info@solasie.com
Should you choose the latter option we shall promptly send you confirmation of reception of withdrawal in a durable medium (for example email).

In order to comply with terms of withdrawal, you must send notification of your exercising of the right of withdrawal before the end of the withdrawal period.

Effects of withdrawal

In the event that you withdraw from this contract, all payments you have made to us shall be refunded, including delivery costs (with the exception of additional costs deriving from any specific delivery requirements you have requested, different from the less expensive standard delivery offered by us), without undue delay and in any case no later than 14 days from the day in which we are notified of your decision to withdraw from this contract. Said refunds shall be executed using the same payment options you used to complete the initial transaction, unless you have explicitly agreed otherwise; in any case you shall not bear any refund costs. A refund may be arranged if the purchased item is returned intact, with receipts, original official labels, labels and packaging and if the item has not been worn, washed, ironed or in any way changed, altered, used or damaged. In any case the refund may be suspended until the reception of goods or until the submission of proof by the consumer that items have been re-sent in compliance with specified conditions.

Please send or deliver items to Emerald S.r.l., Via Romana 17-19 06126 Perugia without undue delay or in any case no later than 14 days from the day in which you submit notification of withdrawal from this contract . Compliance with terms means that you must send items no later than the specified deadline of 14 days.
You shall bear all direct costs for the return of goods.

You shall be held liable for the reduction of the value of goods due to the handling of goods in a manner other than the one required to establish the nature, characteristics and operation of goods.

Withdrawal Form

-pursuant to art. 49, paragraph 1, letter h) –
(only ll in and return this form is you wish to withdraw from the contract)

Emerald S.r.l., Tax identi cation Number/VAT Number 02936280540, Via Romana 17-19, 06126 Perugia
(www.solasie.com; info@solasie.com):

The undersigned,


their capacity of consumer who has purchased Solasié products, hereby submits noti cation of their withdrawal from the sales agreement with Emerald regarding the following items

accept terms